A discussion about business ethics, character traits, integrity, and values

A female coworker dropped her keys, and I handed them back, as anyone would. She looked me in the eye and said “thank you” like I had just jumped in the raging river to save her puppy. I’m sure one reason she was so successful at selling was that she was happy, and she was happy because she overflowed with genuine, infectious, gratitude. When she said thank you for the appointment or for the sale, her sincerity was irresistible.

These remarks are taken from Standing For Something by Gordon B. Hinckley. The subtitle is: 10 Neglected Virtues That Will Heal Our Hearts And Homes.

Gratitude: A Sign Of Maturity

Gratitude is the beginning of civility, of decency and goodness, of a recognition that we cannot afford to be arrogant.

We ought to express our gratitude daily in countless ways—to each other, to our parents and other family members who have contributed so dramatically to our lives, to friends who have given us the benefit of the doubt again and again, to colleagues and associates who motivate and inspire us to reach higher and do better, to prudent leaders who serve selflessly.

Where there is appreciation, there is courtesy and concern for the rights and property of others. Where there is gratitude, there is humility instead of pride, generosity rather than selfishness.