Ask a horse racing fanatic and an alcoholic "what looks good in the fifth?" and each would be baffled by the other's 
response. Communication is the act of exchanging information, of transmitting a message - visually or verbally, spoken or written - between individuals. Effective communication occurs only when the message sent is the same as the message received. Whether at work, or at home, or where ever, all our relationships can benefit from better communication.
Remember these communication tips from Peter Thomson:
Maintain eye contact. It shows others that you are paying attention.
Take notes. This will reinforce your memory.
Allow people to finish their sentences no matter how enthusiastically you want to jump into the conversation. Doing so demonstrates respect for what the person is saying.
Ask clarifying questions when you do not understand something that was said. If you are unclear, repeat what you understood by beginning with something like “Are you saying that….”
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