A discussion about business ethics, character traits, integrity, and values

I received a thank you card today, unexpected, out of the blue, for doing a small, forgotten thing, nothing, really.

It all started with The DaVinci Code. I was going to see it with a friend who canceled two hours before the show. I called another friend who was unable to use the tickets, but who recommended a third friend who did use them. She was delighted with the book and eager to see the movie, which "was just absolutely wonderful," in her words, so it worked out well. I had forgotten all about it, until today when she gave me a thank you card.

Saying thank you is such a simple gesture, and giving someone a card only slightly less simple, but it carries such weight. I say this a lot, but it says so much good about the person who gives one: gracious, kind, thoughtful, generous, well-mannered. The kind of person I want to be.