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Sep13
Attitude Turns Disallowed Corporate Furniture Into Art

Gordon McKenzie, who at the time called himself the Creative Paradox at Hallmark Cards, tells of a time he bought twelve beautiful antique desks for a new division in the company. He also bought an old milk can for each office, to use as a trash can. Some bureaucrat over purchasing said, "You can't do that. Those desks aren't on the list of approved corporate furniture."

No amount of pleading would sway the person's mind. "Well," McKenzie said, "can we add these beautiful antiques to the corporate art collection?" "Certainly." The desks and cans stayed.

How you look at problems, your attitude toward them, determines what you get done. It's that simple.



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2 Comments/Trackbacks




People see things through different lenses and viewpoints. If we can step into the other person's shoes and see things from their point of view, we can then establish a means to communicate our ideas in a way that the other person can respond positively.

Office Furniture (office furniture?) makes a good point about the subtle difference between trying to make someone see your point of view and trying to figure out how the other person thinks and sees things and then figuring out a way to understand, to have genuine communication. I know that some of my older children won't believe this, but once I finally figured that out, it's made a big difference in how I act and react when trying to figure out what is going on in their heads. It's the same with business contacts. There is more to communication than "see it my way," more than a right way and a wrong way. If I can see what the other person sees, I can truly help meet those needs rather than simply sell a product.

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