From First Things First by Stephen R. Covey, A. Roger Merrill and Rebecca R. Merrill:
What if you have serious doubts about the people you work with? What if you question their competency or even their character? How do you establish a stewardship agreement based on trust?
Success is always inside out. Start with yourself. How do you se this person? Could your paradigm be part of the problem? Do you genuinely want this person to succeed? Do you believe that this person has the capacity to grow and develop?
It's our experience that most people are not intentionally incompetent. Neither are they purposefully mean, duplicitous, or manipulative. They just don't have their act together, yet. Often negative judgments about character grow out of misunderstanding. Assume good intentions. Character and competence are always on a continuum. Make sure your paradigms are true to principle.
