I resisted Wal-Mart for years, but now go nearly every day. I shop there because no one is cheaper, and someone needed to put the mom and pop shops out of business.
So I'm enjoying The Wal-Mart Way by Don Soderquist. This insider's look at the decision making processes behind the company's success is interesting, and a pretty good set of instructions for anyone wanting to succeed in business. For example:
"Sam [Walton] knew how to see the big picture – how to think big. But he also knew how to bag groceries, reload receipt paper, and greet customers – do whatever it took to take his vision as far as it could go. When was the last time you rolled up your sleeves and engaged in the frontline activities of your company?"
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